Experienced, higly qualified staff and an effective quality management are an essential foundation for long-lasting satisfaction of our customers with ibes products and services. We put high emphasis on frequent certification of our expertise as well as the quality management system itself and its continuous realization in the day-to-day business.
The quality management system of ibes has been continously certified since 2001 according to ISO 9001. The current certification according to ISO 9001:2008 was audited by TÜV in September 2013. Apart from the quality handbook an extensive data protection- and security concept is part of the certification as well. The QM system is constantly beeing updated by a quality management representative.
For more than 10 years, ibes is a Microsoft Gold Certified Partner and therefore pioneer in Saxony. The re-occuring yearly certification currently certifies for a gold status in "Server Platform" and "Midmarket Solution Provider" as well as a silver status in "Volume Licensing". Requirements are:
"We put high emphasis on frequent certification of our IT system engineers for the solutions used in our IT systems. Current important producer and product certifications are:
- Intel, HP and Dell
- Sophos, Avira and Symantec."
- Division manager ibes AG